Privacy Policy

Name of Business Operator
KONAN Co., Ltd.

Compliance with Laws and Guidelines
We comply with the Act on the Protection of Personal Information and other applicable laws and regulations, as well as the “Guidelines on the Act on the Protection of Personal Information” and other relevant guidelines, in appropriately handling personal data.

Purpose of Use
We use personal information only within the scope of the purposes of use specified in “Handling of Personal Information at Our Company.”

Security Control Measures
We implement necessary and appropriate security control measures to prevent the leakage, loss, or damage of personal data.
In addition, we conduct necessary and appropriate supervision over our employees and contractors (including subcontractors) handling personal data.
Specific details regarding the security control measures for personal data are set forth separately in our “Personal Information Handling Regulations.”

Inquiries and Complaints
For questions or complaints regarding our handling of personal data, please contact the office below.

Acquisition of Personal Information
We acquire personal information only by lawful and fair means, and we do not engage in improper collection.

Purposes of Use of Personal Information
We use personal information for the following purposes.
If additional purposes are individually notified at the time of acquisition, such notified purposes will also be included.

2-1. Personal Information of Clients, Suppliers, Contractors, and Customers

• For quotations, contract execution, delivery, invoicing, etc.

• For providing products, goods, and services; maintaining quality; quality improvement; and after-sales service.

• For providing information on products, goods, and services (including sending direct mail, emails, or making telephone calls as necessary).

• For developing new products, goods, and services, as well as improving existing ones.

• For surveys, research, planning, statistical analysis, and preparation of marketing materials related to products, goods, and services.

2-2. Personal Information Provided in Inquiries to Our Company

• For responding to inquiries and providing feedback.

2-3. Personal Information of Shareholders

• For preparing shareholder registers, sending notifications and disclosure materials, implementing shareholder benefits, and managing shareholder-related matters.

• For responding to inquiries and providing feedback.

• For preparing and submitting statutory payment records.

2-4. Personal Information of Job Applicants and Employees

• For screening applicants, communicating results, and handling recruitment procedures.

• For personnel and labor management after hiring, occupational health and safety management, social insurance procedures, employee benefits, tax procedures, and other employment management.

Outsourcing of Personal Information Handling
We may outsource the handling of personal information within the scope of the purposes of use.
When selecting contractors, we choose entities that manage personal information appropriately according to our standards and ensure the safe management of personal information through proper supervision, including the execution of non-disclosure agreements (confidentiality agreements).

Provision of Personal Information to Third Parties
We do not provide personal information to third parties, except in the following cases:

• When prior consent has been obtained from the individual.

• When outsourcing handling within the scope necessary to achieve the purposes of use.

• When required by law.

• When necessary to protect human life, body, or property, and it is difficult to obtain consent.

• When particularly necessary for public health improvement or promoting the sound development of children, and obtaining consent is difficult.

• When necessary to cooperate with a government agency or local authority in executing legally mandated duties, and obtaining consent would hinder such duties.

• When providing information to parties listed under “Joint Use of Personal Information.”

Joint Use of Personal Information

• Items of personal information: Name, company/department affiliation, address, contact information (telephone number, fax number, mobile number, email address, etc.), purchase and usage history, inquiry details/responses, feedback, requests, or questions.

• Purposes of use: Purposes published as “Purposes of Use of Personal Information,” and any purposes individually consented to at the time of acquisition.

• Scope of joint users: Our group companies.

• Administrator of personal information: Yasushi Morokuma, KONAN Co., Ltd.

Management and Security of Personal Information
On our website, SSL encryption is used to protect personal information transmitted over the network.
We also implement appropriate security measures to prevent the loss, leakage, alteration, or unauthorized access of personal information, and we strive for continuous improvement.

Requests for Disclosure, Correction, or Suspension of Use
If you wish to request disclosure, correction, suspension of use, or deletion of your personal information, we will respond promptly and within a reasonable scope through our prescribed procedures.
To prevent unauthorized disclosure to third parties, we will confirm that the requester is the individual concerned before responding, in accordance with applicable personal information protection laws.

Contact Information
For inquiries regarding the handling of personal information, please contact:

KONAN Co., Ltd.
Personal Information Protection Consultation Office, Management Group
17-3 Miyago, Hanazoji-cho, Nishio-shi, Aichi 445-0035 Japan
Phone: +81-563-55-5888
Business Hours: Monday–Friday (excluding holidays and year-end/New Year holidays)
10:00–12:00, 13:00–17:00

Please note that responses may take several days.